Some of our items, particularly our classics, are made to order. Our artisans can turn a garment round in just a few days, but if you need something in a hurry please contact our customer service team firstname.lastname@example.org for an estimated delivery date.
Standard Delivery - Royal Mail Recorded, 2-5 working days delivery
For International Deliveries for up to 2 jackets we will use Royal Mail International Tracked & Signed.
You can return items within 30 days of receipt for a refund of that item or to exchange it to a different size or colour of the same item, depending on stock. Please ensure the original labels are attached to the garment.
To return items please complete the returns form that was in your original parcel and send using a recorded or tracked service and ensure you keep a proof of posting, the goods are the customer’s responsibility until they reach the Lavenham warehouse.
The customer is responsible for the payment of returns, unless you have received a faulty item or incorrect item then send to Lavenham using Royal Mail Recorded Delivery and please enclose a copy of your receipt of postage in your parcel and Lavenham will refund the cost of postage on to the card that was used to make the original purchase.