Repair Service

Our Repair Service

Our Repair Service

We’ve been making outerwear in Suffolk since 1969 - it’s what we do best.

We take great pride in the quality of our products and the skill and passion of the craftspeople who make them. So, should your well-loved Lavenham need some care and attention it will make its way back to the same skilled hands for a repair.

So, how does the Repair Service work?

We have a price guide below, but the first step is for you to email or call us: customerservice@lavenhamjackets.com / +44 (0) 1787 379535.

Once we have established the work required we will ask you to send us your item. We recommend using a trackable service as we cannot take any responsibility for its whereabouts until we have received it.

Once we have received your garment at our factory we aim to have the repair completed within 5 working days. All the costs shown are inclusive of delivering your garment back to you on a trackable service

Please note, we can only repair Lavenham garments.

Work Required

Within 12 Months of purchase

After 12 Months of purchase

Replacing Press Studs

Free of charge

£10 for UK Customers
£15 for International Customers

Quilt Stitching

Free of charge

£15 for UK Customers
£20 for International Customers

Cord Collar & Trims Replaced

N/A

£30 for UK Customers
£35 for International Customers

Sleeve Alteration on a finished Jacket
(Shorten only)

£20

£20 for UK Customers
£25 for International Customers